Strategies for Supporting Frontline Collaboration 2010
This report published by the IBM Center for The Business of Government addresses how an agency headquarters can encourage collaboration on the front line with community-level stakeholders. Findings give four strategies to foster collaboration: (1) creating time and space for collaboration, (2) changing agency rules to encourage collaboration, (3) providing staff incentives to collaborate, and (4) building the capacity to collaborate in the agency as well as among stakeholders.
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